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Designing and delivering superior customer value : concepts, cases, and applications

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Designing and delivering superior customer value : concepts, cases, and applications

by
Weinstein, Art; Johnson, William C. (William Charles), 1954-

Publication date
Topics
Customer services, Consumer satisfaction
Publisher
Boca Raton, Fla. : St. Lucie Press
Collection
printdisabled; internetarchivebooks
Contributor
Internet Archive
Language
English
Includes bibliographical references and index
Access-restricted-item
true
Addeddate
2015-06-05 14:42:12.60944
Bookplateleaf
0002
Boxid
IA1153815
City
Boca Raton, Fla.
Donor
internetarchivebookdrive
External-identifier
urn:oclc:record:1029022781[WorldCat (this item)]
urn:lcp:designingdeliver00wein:epub:8eb421b4-0faf-4aeb-85ce-6370d668f986
urn:lcp:designingdeliver00wein:lcpdf:dc2c02c7-ed22-4c1a-8910-b45847e05674
Foldoutcount
0
Identifier
designingdeliver00wein
Identifier-ark
ark:/13960/t9284bj3x
Invoice
1213
Isbn
9781574442403
1574442406
1574442406
Full catalog record
MARCXML

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